These are the general contract conditions for the online shop www.piuminoecolab.it of the company Selogica Srl, which sells 100% vegan and recycled clothing, with its registered office in Italy in Trento, via alla Veduta 14A, hereinafter referred to as "Clothing eco friendly".
1. Area of validity
All details regarding the deliveries and performance of “eco-sustainable clothing” products are based on the following contractual rules. Any modification of the aforementioned conditions, especially with regard to the position concerning the contractual relationship with the customer, is valid only in the event of written confirmation by Selogica Srl.
2. Offer
All offers on the website “www.piuminoecolab.it” are indicative and must be taken as such unless there is a contractual relationship confirmed in writing. We make no warranty for differences between the color of the actual product and what appears on your monitor, as this difference depends on your monitor settings.
3. Confirmation of the contract
The entry into force of a contract between "Eco-sustainable clothing" and the customer occurs with the acceptance of an order by "Eco-sustainable clothing" either in writing or via email. “Eco-sustainable clothing” accepts the offer from the contractual partner by simultaneously sending a written confirmation to the customer at the email address indicated by the customer at the time of purchase.
4. Right of withdrawal
If the garment received does not meet his expectations in part or in whole, the customer has the right to withdraw from the order by sending the request to the email address info@piuminoecolab.it. The Selogica Srl company undertakes to collect the item and return the amount paid, retaining 5 euros as a contribution towards shipping costs.
5. Availability of the goods
In the event that the Selogica Srl company, once the sales contract has been concluded, realizes that the ordered goods are not available or cannot be delivered to the customer for legal reasons, it will immediately reimburse the customer for any payments already received before the termination of the contract itself.
6. Delivery of goods
Unless otherwise agreed, delivery of the goods will take place at the address provided by the customer. The risk is borne by the manufacturer as soon as the goods leave the "Eco-sustainable clothing" company. Information regarding delivery times is to be considered indicative only unless, exceptionally, a delivery date has been established. The customer is however informed of the estimated delivery date.
7. Prices
The prices shown include VAT and shipping.
8. Payment
Payment for the goods takes place according to the methods chosen by the customer. This payment may be paid in advance (via bank transfer) or by credit card, PayPal, Satispay Business, or other methods indicated on the website www.piuminoecolab.it at the time of purchase. To ensure the greatest possible security, all personal data is automatically encrypted before passing from your browser to our server. To do this we use the robust SSL (Secure Socket Layer) protocol with a 128-bit encryption key. This is why we are able to state with complete confidence that no stranger will be able to access your data.
These are our bank details:
Recipient: Selogica Srl
Support bank: Credem
IBAN: IT77 G030 3201 8000 1000 0822 214
BIC SWIFT code: BACRIT22
9. Retention of possession of the product
All goods, including those shipped, remain the property of Selogica Srl until the customer has fulfilled all his contractual obligations.
10. Packaging and shipping
Packaging and shipping costs are totally free. The Selogica Srl company is committed to using recycled packaging.
11. Right of return
For the definitive return we offer a home collection service for 5 euros (withheld from the refund) which will be returned to the customer with a voucher that can be spent on the site. The goods must be packaged correctly and carefully before being shipped. If you want to return the goods please contact us via email.
Address for returning goods:
SELOGICA Srl
Viale Verona 135
38123 – Trento
12. Incorrect delivery
In the case of delivery to an incorrect address, for reasons not attributable to an error made by the customer during the purchase phase, the company Selogica Srl will pay the shipping costs for delivery of the goods to the correct address.
13. Guarantee
If damage occurs during transport or the goods are damaged, the customer must immediately or within 3 days of receiving the goods inform the company Selogica Srl, sending suitable photographic documentation. Otherwise, the Selogica Srl company will be released from any liability after 3 days. If the complaint about the damage is deemed justified by the Selogica Srl company, it will undertake to send the customer a product identical to the previous one purchased. If there is no product with the same characteristics in stock, the customer can choose a different product, or request a full refund of the supply. The duty to factually demonstrate the claim for damage lies with the person making the claim and must be made within 3 working days of receipt of the goods.
14. Legalliability
In the event of complaints regarding non-visible damage to the materials, especially if these did not occur during transport, the Selogica Srl company will be held responsible only if it can be demonstrated that the product was not damaged by the customer. The exemption from the legal responsibilities of the company Selogica Srl also applies to its employees, collaborators and representatives. The duties and rights of legal responsibility established by law remain valid and are not limited by this paragraph.
15. Data protection and security
Additional note regarding the paragraph of the law § 33 BDSG: Personal data transmitted concerning individuals will be stored on our servers. This data is used exclusively for the implementation of the customer's financial transaction. The company Selogica Srl guarantees the privacy of the data which for no reason will be transmitted to third parties. All employees of Selogica Srl are contractually obliged not to provide data to third parties. The data is stored and used in accordance with the BDSG, TDDSG and European privacy law. The customer may at any time request the correction or deletion of their data as established by the BDSG.
16. Law and court of jurisdiction
The contractual partners agree that all legal matters relating to both present and future sales contracts will be placed under the jurisdiction of the law of the Italian Republic, with the exclusion of the United Nations Convention concerning international contracts for the sale of goods. For the resolution of legal disputes, the court of Trento/Italy will have exclusive jurisdiction.
17. Copyright by
The company operates in the context of copyright protection. Even partial copying is permitted only with consent on the part of the same. The images of the sites are protected by paragraph §72 of the copyright law.
18. Recession clause
In the event that one or more clauses contained in these Contractual Conditions should not have legal validity in their entirety or in part of them, or if these should lose their legal value following changes that occurred subsequent to this document, the validity of the Contractual Conditions will remain intact in its remaining parts. The legal validity of the remaining clauses will replace any invalid clauses. The same criterion will be applied if conditions not provided for in the Contractual Conditions occur.
Selogica Srl, eco-sustainable clothing
Trento, Italy, 2024
Protecting your privacy is very important to us.
Below you will find detailed information on how we process your data.
1. Data access and hosting
You can visit our website without revealing any personal information. With each visit to the site, the server automatically stores only the so-called server log file which contains, for example, the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the provider applicant (access data) and documents the request.
This access data is analyzed exclusively for the purpose of ensuring the proper functioning of the site and improving our offer. This guarantees, according to art. 6 (1) 1 lit f of the GDPR regulation, the protection of our legitimate interests in the correct presentation of our offer, which are priority in the process of balancing of interests. All access data will be deleted within seven days of the end of your visit to our site.
Third Party Hosting Services
Data is also processed by an external provider who we use to provide website hosting and presentation services on our behalf. This provider processes all data on its servers, which is collected in the manner specified below, when you visit our site or fill out forms in our online shop. The data is processed on other servers only within the scope described in this document.
This service provider is based in a member state of the EU or the EEA (European Economic Area).
2. Collection and use of data for contract processing and opening a customer account
We store personal data that you voluntarily submit to us when placing an order, contacting us (e.g. via the contact form or via e-mail) email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need that data to implement the contract or process your contact request or open your customer account. Without these you would not be able to complete your order and/or create your customer account or send your contact request. Which data is stored in each module is clearly highlighted. We use the data communicated to us for the execution of the contract and for the processing of your requests for information in accordance with art. 6 (1) 1 lit b of the GDPR legislation. Once the contract is completed or your customer account is deleted, any further processing of your data will be limited and your data will be deleted upon expiry of the applicable retention period in accordance with the relevant regulations, unless you expressly consent to further use of your data or in the event that we reserve the right to further use your personal data in ways permitted by law, of which we inform you in this text. Your customer account can be canceled at any time. To do this you can send a message using the contact option specified below or use the relevant function available in the customer account.
3. Transfer of data
We communicate your data to the shipper to the extent necessary for the delivery of the goods ordered pursuant to art. 6 (1) 1 lit. b of the GDPR legislation. Depending on the payment service provider you selected during the ordering process, we communicate the payment data collected for the purpose of order processing to the bank responsible for processing the payment and, if applicable, to the payment service provider we operate. agent or the selected payment service. Some of this data is collected by the selected payment service providers themselves if you open an account with them. In this case, when you order, you will need to register with your payment service provider using your login details. In this respect, the privacy policy of the relevant payment service provider applies.
We use the services of payment service providers and logistics service providers with registered offices outside the EU. Personal data is communicated to these companies only to the extent necessary for the execution of the contract.
4. Email newsletter
Advertising information via email if you sign up for the newsletter
If you sign up for our newsletter, we will regularly send you our email newsletter on the basis of your consent according to art. 6 (1) 1 lit a of the GDPR legislation, using the data requested or communicated separately for this purpose.
Subscription to the newsletter service can be canceled at any time. For this purpose you can send a message to the contact option specified below or use the opt-out link in the newsletter. In the event of cancellation, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data to the extent and in the manner permitted by the law, which we inform you about in this notice.
The newsletter is sent to you by our service provider who processes the data on our behalf and to whom we communicate your e-mail address.
This service provider is based in a member state of the EU or the EEA (European Economic Area).
5. Cookies and web analytics
To improve your experience on our website and enable you to use certain functions to show suitable products or conduct market research, some pages of this website use so-called “cookies”. This serves to protect our legitimate interests in the optimized presentation of our offer in accordance with Art. 6 (1) 1 lit a of the GDPR legislation which are priorities in the process of balancing interests. A cookie is a small text file that is automatically stored on your device. Some of the cookies we use are deleted after closing your browser session, i.e. when you close your browser (so-called session cookies). Other cookies are stored on the device you use and allow us to recognize your browser when you visit again (permanent cookies). To control the storage period of cookies, you can use the “Overview” function in the cookie settings of the browser you use. You can configure your browser so that it informs you every time a page uses cookies and decide on a case-by-case basis whether to accept or reject cookies on a specific website or in general. Each browser has a different criterion for managing cookie settings. Browser policies are described in the “Help” menu of each browser and explain how to change cookie settings. For information on how to change your browser settings, follow the links below:
Internet Explorer™: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/kb/PH21411? locale=it_IT&viewlocale=it_IT
Chrome™: https://support.google.com/chrome/answer/95647?hl=it&hlrm=it
Firefox™: https://support.mozilla.org/it/kb/Attivare%20e% 20disable%20i%20cookies
Opera™: http://help.opera.com/Windows/10.20/it/cookies.html
Please note that turning off cookies may limit your ability to use some of the features of our website.
Use of Google (Universal) Analytics for web analytics
For website analysis, this site uses Google (Universal) Analytics, a website analysis service provided by Google LLC (www.google.com). This serves to protect our legitimate interests in the optimized presentation of our offer in accordance with Art. 6 (1) 1 lit f of the GDPR legislation which prevail in the process of evaluating interests. Google (Universal) Analytics uses methods, such as cookies, that help analyze your use of the website. The information automatically collected by cookies about the use of this site is normally transmitted to and stored on a Google server in the United States. At the same time, since the IP anonymization function is enabled on this site, such IP address will be shortened before being transmitted within Member States of the European Union or other members of the Agreement on the Economic Area European. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. In general, Google does not associate the anonymized IP address, transmitted by your browser via Google Analytics, with any other data in its possession.
Google LLC is based in the United States and is certified under the "EU-USA-Privacy Shield" agreement. You can view the updated certificate by clicking here . On the basis of this agreement between the United States and the European Commission, the latter has recognized the bodies certified through the Privacy Shield as guaranteeing an adequate level of data protection.
You can prevent the data generated by the cookies and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available at the following link: https://tools.google. com/dlpage/gaoptout?hl=it
As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from recording your data on this site in the future. In this process, an “opt-out” cookie will be stored on your device. If you delete your cookies, you will need to click on this link again.
6. Social Media Plugins
Use of social plugins.
Our site uses social network buttons.
This serves to protect our legitimate interests in the optimal marketing of our website in accordance with Art. 6 (1) 1 lit f of the GDPR legislation which prevail in the process of evaluating interests.
To increase the level of protection of your data during your visit to our site, these buttons are not fully integrated as plugins, but only using HTML links. This ensures that when you access a page of our site that contains such buttons, no connection is established to the servers of a social network provider.
By clicking on a button of a social network, a new window opens in your browser which allows you to access the page of the corresponding service provider, where you can use, for example, the “Like” or “Share” button (depending on of cases only after entering the access data).
To find out more about the purpose and scope of collection, further processing and use of data by the providers on their websites, and to find out about available contact options and your rights in this regard and how you can customize your browser to To best protect your privacy, please consult the privacy policies of data providers.
https://it-it.facebook.com/policy.php
https://twitter.com/it/privacy
7. Contact possibilities and your rights
You have the right to obtain information free of charge about the stored data relating to you and, where appropriate, to correct, limit the processing, allow portability or delete such data.
If you have any questions about how we collect, process or use your personal data, if you want to inform yourself about, correct, block or delete your data, if you withdraw your consent or if you opt out of a particular data use, please contact us directly using the contact details provided in our notice on the site.
You can also lodge a complaint with the data protection authority.
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Right to object
If we process your personal data as described above to protect our legitimate interests which are overriding in the balancing of interests process, you can object to such data processing with future effect. If your data is processed for direct marketing purposes, you can exercise this right at any time, as described above. If your data is processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, the exercise or defense of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In this case we will no longer process your personal data for these purposes.
FREE RETURNS FOR SIZE/COLOR CHANGE
Our commitment is to make your shopping experience peaceful and safe, even with a real-time consultation via chat or by voice to receive personalized assistance on sizes, fittings, colours, details and much more; in our Shop each item is accompanied by a sheet with the measurements in order to minimize the risk of purchasing the wrong size, however it is possible to request a replacement of size and/or color which will take place free of charge via express courier, on a date to be agreed . However, we invite you to try on the item received in a clean environment and return it in the same condition in which it was delivered to you, in its original box.
For any information you can contact the Assistance Service by telephone or via WhatsApp on +39 0461/081523 or contact us by email at info@piuminoecolab.it .
PERMANENTLY RENDERED
If the item received does not meet your expectations in part or in whole, you can avail yourself - within 5 days of receipt - of the definitive return service: we undertake to collect it from your home and refund you the amount paid, withholding 5 euros as a contribution for the Shipping fees. The returned item must be new, worn only for testing in a clean environment and placed in the original box. For any information you can contact the Assistance Service by telephone or via WhatsApp on 0461/081523 or contact us by email
at info@piuminoecolab.it .
Selogica Srl
Via alla Veduta 14A
38121 – Trento
Italy
Tel.: +39 0461.081523
E-Mail: info@piuminoecolab.it
Internet: www.piuminoecolab.it
VAT number: IT 02698490220
Copyright by Selogica Srl. Our e-commerce operates in the context of copyright protection.
Even partial copying is not permitted and the images contained on our site and on our social networks are protected by copyright law.
Responsibility for the content of external links: the content of sites accessible via links connected to external sites remains the responsibility of the managers of the sites themselves.
Règlement en ligne des litiges conformément à l'article 14, paragraphe 1, du règlement ODR : La Commission européenne met à disposition une plateforme pour le règlement en ligne des litiges: https://ec.europa.eu/odr
